Frequently Asked Questions
Everything you need to know about shopping with Grateful Apparel.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. We generally recommend staying true to size for a standard fit, or sizing up for a more relaxed, oversized look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
Grateful Apparel is committed to ethical manufacturing. We prioritize heavy-weight organic cotton and recycled polyester blends to ensure both premium quality and environmental responsibility.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after purchase to contact our support team for any modifications or cancellations.